1. Please add researchtranscriptions.com to the "Safe" list in your email program to ensure that you receive important correspondence from us (such as receipts, billing notifications, and work.)

2. Purchase orders: if your billing department requires a purchase order (PO), please make sure you have sent it to trueservice@researchtranscriptions.com before uploading files. Work will not begin without the required PO.

3. For work-related questions, email trueservice@researchtranscriptions.com.

4. For billing-related questions, email billing@researchtranscriptions.com